Tap a question to see the answer.
How do I create an account?
Open Create Account, choose a username and password, then enter your staff ID. Your staff ID must already exist on the ECG employee list.
I forgot my password. What should I do?
Contact your district HR officer or system administrator to reset your password. For security, password resets are handled by authorised staff.
My staff ID is not found during registration.
Ask HR to confirm you are on the employee master list. Registration only works for staff IDs already loaded in the system.
I cannot create overtime requests.
Make sure you have a supervisor assigned, overtime intake is open for the cycle, and your account is active. If intake is locked for payroll, wait until an administrator reopens it.
What is Network Login?
Network Login signs you in with your ECG Active Directory credentials when LDAP is enabled for your environment.
How do I change the language?
Use the language links at the top of this page, or open Language Settings after you sign in to save a preferred language.
What happens if an approver does not act?
Administrators can enable approval escalation on Approval Workflow. After 12, 24, 48, or 72 hours in queue the system can send a reminder, escalate to the next manager, notify HR, or notify workflow administrators. Nothing auto-escalates unless that action is turned on. On WAMP run php tools/run_approval_escalation.php on a schedule, or use Run now.