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Service Catalog

Choose a request type. We open a support ticket with the right category and priority.

Password / login help
Priority: High
Cannot sign in, locked account, or password reset guidance.
Request this service → Create or update staff account
Priority: Medium
Request account creation or profile corrections via HR support.
Request this service → Overtime entry issue
Priority: Medium
Problems saving, editing, or viewing overtime records.
Request this service → Approval stuck or wrong route
Priority: High
Overtime is waiting on the wrong person or will not move forward.
Request this service → Technical fault / error message
Priority: High
Page errors, blank screens, or unexpected system behaviour.
Request this service → General support request
Priority: Medium
Anything else related to the Overtime Portal.
Request this service →

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